File Transfer on version 9 Agent fails with terminated connection error
Article ID: 84716
CA Automic Workload Automation - Automation Engine
Error Message : File Transfer with partner XXXX terminated connection
Occasionally, while doing a File Transfer (FT) on a version 9 Agent (9.00A528-0D0), the file transfer will fail and a message similar to the one below will be printed in the report.
<Please see attached file for image>
Cause type: Other Root Cause: Problem on the AIX Agent side. As agent gets the task from AE, it takes about 27 seconds to process FT initial message (FTXSEND) indicating that the machine has has a resource issue (i.e. CPU, network leak).
OS: IBM AIX OS Version: N/A
Have the System Administrator resolve the resource issue on the Agent.
Fix Status: No Fix
Workaround : Filter the report (look for the term "terminated connection") and if found automatically restart the failed FT.