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High memory usage of WPs caused by a memory leak
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Article ID: 84711
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Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message : N/A
Some Worker Processes (WPs) will use a lot of physical memory that is not freed up.
The issue only affects the Automation Engine with an Oracle database.
Cause
Cause type: Defect Root Cause: Memory leak in AutomationEngine. A problem has been fixed where memory was not released after object generation in the Automation Engine. A Promptset object causes memory leaks.
Environment
OS Version: N/A
Resolution
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s): Automation Engine 12.1.1 - Available Automation Engine 12.0.4 - Available Automation Engine 11.2.6 - Available Automation Engine 11.2.6 HF1 - Available
Additional Information
Workaround : Restart the affected WPs on a regular basis.