High memory usage of WPs caused by a memory leak
Article ID: 84711
Updated On:
Products
CA Automic Workload Automation - Automation Engine
AUTOMIC WORKLOAD AUTOMATION
Issue/Introduction
Error Message :
N/A
Some Worker Processes (WPs) will use a lot of physical memory that is not freed up.
The issue only affects the Automation Engine with an Oracle database.
N/A
Some Worker Processes (WPs) will use a lot of physical memory that is not freed up.
The issue only affects the Automation Engine with an Oracle database.
Cause
Cause type:
Defect
Root Cause: Memory leak in AutomationEngine. A problem has been fixed where memory was not released after object generation in the Automation Engine.
A Promptset object causes memory leaks.
Defect
Root Cause: Memory leak in AutomationEngine. A problem has been fixed where memory was not released after object generation in the Automation Engine.
A Promptset object causes memory leaks.
Environment
OS Version: N/A
Resolution
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s):
Automation Engine 12.1.1 - Available
Automation Engine 12.0.4 - Available
Automation Engine 11.2.6 - Available
Automation Engine 11.2.6 HF1 - Available
Fix Status: Released
Fix Version(s):
Automation Engine 12.1.1 - Available
Automation Engine 12.0.4 - Available
Automation Engine 11.2.6 - Available
Automation Engine 11.2.6 HF1 - Available
Additional Information
Workaround :
Restart the affected WPs on a regular basis.
Restart the affected WPs on a regular basis.
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