Automic Web Interface 12.0.4 has performance issue with Chrome 64.0.3282.140
Article ID: 84696
Updated On:
Products
CA Automic Workload Automation - Automation Engine
AUTOMIC WORKLOAD AUTOMATION
Issue/Introduction
Error Message :
N/A
Since the update to Google Chrome version 64.0.3282.140 (official build) (64-bit) AWI (Automic Web Interface) in version 12.0.4 faces performance problems.
Symptoms:
N/A
Since the update to Google Chrome version 64.0.3282.140 (official build) (64-bit) AWI (Automic Web Interface) in version 12.0.4 faces performance problems.
Symptoms:
- The AWI freezes after a brief period.
- The interface reacts very slow to any input given.
- Deleting caches did not improve either.
Cause
Cause type:
Other
Root Cause: This is an issue with Google Chrome version 64.0.3282.140.
Other
Root Cause: This is an issue with Google Chrome version 64.0.3282.140.
Environment
OS Version: N/A
Resolution
Update Chrome to at least version 64.0.3282.186. From this version upwards the issue is no longer reproducible.
Fix Status: No Fix
Fix Status: No Fix
Additional Information
Workaround :
Disable the "Accelerated 2D canvas" of chrome flags (chrome://flags/).
Use an alternative Web-Browser if available such as Firefox.
Disable the "Accelerated 2D canvas" of chrome flags (chrome://flags/).
Use an alternative Web-Browser if available such as Firefox.
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