Protocol_version error when accessing WSDL that doesn't support TLS 1.0
Article ID: 84694
CA Automic Workload Automation - Automation Engine
Error Message :
javax.net.ssl.SSLException: Received fatal alert: protocol_version
If a WSDL contains https as the protocol and the Web Server doesn’t support Transport Layer Security (TLS) version 1.0 the above error message is displayed in the Automic Web Interface (AWI).
The WSDL is not parsed and the connection object cannot be used for Web Service jobs.
Other public WSDLs that support both 1.x and 1.0 work fine.
Root Cause: If a WSDL contains https as protocol and the web server does not support TLS 1.0, the WSDL is not parsed and the connection object cannot be used for Web Service Jobs.
Release: AOMVMW99000-4.0-Automic-Operations Manager-VMware vCenter Agent
Update to a fix version listed below or a newer version if available.
Fix Status: Released
RA Web Service REST 4.3.0 - Available