Protocol_version error when accessing WSDL that doesn't support TLS 1.0
Article ID: 84694
Updated On:
Products
CA Automic Workload Automation - Automation Engine
AUTOMIC WORKLOAD AUTOMATION
Issue/Introduction
Error Message :
javax.net.ssl.SSLException: Received fatal alert: protocol_version
If a WSDL contains https as the protocol and the Web Server doesn’t support Transport Layer Security (TLS) version 1.0 the above error message is displayed in the Automic Web Interface (AWI).
The WSDL is not parsed and the connection object cannot be used for Web Service jobs.
Other public WSDLs that support both 1.x and 1.0 work fine.
javax.net.ssl.SSLException: Received fatal alert: protocol_version
If a WSDL contains https as the protocol and the Web Server doesn’t support Transport Layer Security (TLS) version 1.0 the above error message is displayed in the Automic Web Interface (AWI).
The WSDL is not parsed and the connection object cannot be used for Web Service jobs.
Other public WSDLs that support both 1.x and 1.0 work fine.
Cause
Cause type:
Defect
Root Cause: If a WSDL contains https as protocol and the web server does not support TLS 1.0, the WSDL is not parsed and the connection object cannot be used for Web Service Jobs.
Defect
Root Cause: If a WSDL contains https as protocol and the web server does not support TLS 1.0, the WSDL is not parsed and the connection object cannot be used for Web Service Jobs.
Environment
Release: AOMVMW99000-4.0-Automic-Operations Manager-VMware vCenter Agent
Component:
Component:
Resolution
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s):
RA Web Service REST 4.3.0 - Available
Fix Status: Released
Fix Version(s):
RA Web Service REST 4.3.0 - Available
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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