PeopleSoft agent wrong ELF Class
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Article ID: 84693
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Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message :
U2004075 Error 'libjvm.so: wrong ELF class: ELFCLASS64'
When starting the Agent for PeopleSoft, the user is receiving an error mentioning an incorrect ELF Class:U2004075 Error 'libjvm.so: wrong ELF class: ELFCLASS64'
Investigation
This means that 64-bit Java is in use.
Cause
Cause type:
Configuration
Root Cause: Did not install the 32-bit Java and environment variable was not set up correctly.
Environment
Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:
Resolution
Install a 32-bit Java.
If the issue is still persistent, modify the PATH environment variable similar to this: PATH=/u01/app/automic/jdk/jdk1.7.0_79/jre/lib/amd64/server:$PATH;export PATH
Specify the directory where the libjvm.so (or libjvm.sl, the .xx is OS-specific) resides in the FIRST position of the PATH variable.
If the solution provided does not resolve the issue, please send the following information to Support for further analysis:- Screenshot results of ENV command
- PS agent log
Fix Status: No Fix
Fix Version(s):
N/A
Additional Information
Workaround :
N/A
Feedback
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