PeopleSoft agent wrong ELF Class
Article ID: 84693
CA Automic Workload Automation - Automation Engine
Error Message :
U2004075 Error 'libjvm.so: wrong ELF class: ELFCLASS64'When starting the Agent for PeopleSoft, the user is receiving an error mentioning an incorrect ELF Class:
U2004075 Error 'libjvm.so: wrong ELF class: ELFCLASS64'Investigation
This means that 64-bit Java is in use.
Root Cause: Did not install the 32-bit Java and environment variable was not set up correctly.
Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Install a 32-bit Java.
If the issue is still persistent, modify the PATH environment variable similar to this:
PATH=/u01/app/automic/jdk/jdk1.7.0_79/jre/lib/amd64/server:$PATH;export PATH Specify the directory where the libjvm.so (or libjvm.sl, the .xx is OS-specific) resides in the FIRST position of the PATH variable.
If the solution provided does not resolve the issue, please send the following information to Support for further analysis:
- Screenshot results of ENV command
- PS agent log
Fix Status: No Fix