Sysload Agent for Windows: network metametrics not available when bandwidth is 10Gbps

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Article ID: 84692

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
N/A

Patch level detected:Sysload Agent for Windows 5.80
Product Version: Sysload 5.8.0

Most network metametrics (saturation diagnostic - network or usage diagnostic - network) are not available on Windows Servers.

Cause

Cause type:
Defect
Root Cause: The bug affects all network cards >4.29 Gbits/s, which is the case for "vmxnet3" cards type .

Environment

OS: Windows
Related configuration item(s): The issue occurs only when the bandwidth of the network cards is equal or superior to 10Gbps, like with the vmware network card vmxnet3-

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component(s): Agents

Sysload 5.8.0 - Available

Additional Information

Workaround :
N/A