Authentication failed: invalid session id token

Products

• CA Automic Dollar Universe

Issue/Introduction

Impossible to display Job Runs of a Dollar Universe 6 node after having left the Univiewer Console opened more than 24 hours.
The following error messages are displayed in the universe.log of the node:

|ERROR|X|IO|pid=14156.22| k_vrfAuthSId | k_vrfAuthSId in error [0] 
|ERROR|X|IO|pid=14156.22| kTrtAuthRequest | Authentication failed: invalid session id token (error -1) 
|ERROR|X|IO|pid=14156.22| k_select_accept_aut | kTrtAuthRequest in error [-1] 
|ERROR|X|IO|pid=14156.22| u_io_thread_trt | New client 113 (UniViewer400/ on SERVER_NAME) authentication failed: Authentication error (Authentication request error) 

Environment

Product: Dollar Universe

Version: 6.x

Cause

Cause type: Configuration
Root Cause: Univiewer Console Session token expired ( by default, after 24 hours).
This is defined in UVMS - Node Settings - Advanced Settings:
Session Expiration Delay (minutes) - 1440

 

If you want it not to expire, you should set this value to 0:

Resolution

UVC should automatically refresh the Session Token when displaying again the Job Runs.
If you want to force the renewal, you can refresh the Job Runs screen by clicking on the server icon as below (the sever icon with a orange triangle opens the context menu and can be found, just under the breadcrumb bar, left of | Group by | New Run |...)