UNIX / Linux Agent crash: A Job using ACTIVATE_UC_OBJECT may force a “Segmentation fault” abort of the Agent

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Article ID: 84689

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
Error shown in Service Manager Log:
U00022022 Process 'UC4 Unix-Agent' ended, exit code='0(11)'.

When a Job with the following characteristics is executed the UNIX / Linux Agent fails with a “Segmentation fault” and the Job goes to a status of “Unknown” (1543):
  1. As Generate at runtime
  2. Job uses script function ACTIVATE_UC_OBJECT with option WAIT to activate another object.
  3. The activated object needs to be a Workflow (JOBP)
 
Example:
 
Job which have the characteristics mentioned above:

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Results in:

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Last message in Agent log:
U02000005 Job 'JOBS.UNIX.INC00133762' with RunID '4461508' started.
 
Error message at the Linux shell:
[1]- Segmentation fault nohup /home/scj/12/agent/bin/ucxjlx6 -i$PWD/ucxjlx6.ini
 
Last message in Service Manger log:
U00022022 Process 'UC4 Unix-Agent' ended, exit code='0(11)'.
  1. Job (JOBS) uses a Host Group (HOSTG)
  2. Job has “Generate at runtime” activated – is generated

Cause

Cause type:
Defect
Root Cause: Agent crashes when a Job with a generated at runtime option is executed and the Job results in a status of “Unknown”.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.
 

Fix Status: Released

Fix Version(s):
Component(s): AE Server and Initialdata

Automation Engine 12.1.1 - Available
Automation Engine 12.0.4 - Available

Additional Information

Workaround :
N/A

Attachments

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1558704397127000084689_sktwi1f5rjvs16ljt.png get_app
1558704395017000084689_sktwi1f5rjvs16ljs.png get_app