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AWI: Ignore Sync option not available for multi-selected activities

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Article ID: 84682

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A

In Automic Web Interface (AWI) the "Ignore sync conditions" is missing from Process Monitoring.

When more activities which are in a status of "Waiting for Sync" are selected, the "Ignore sync conditions" option is not available in the context menu.

In previous Automation Engine versions containing the Java User Interface (UI) this option was available from the Context menu.

Cause

Cause type:
Defect
Root Cause: The option "Ignore Sync" is not available for multi-select options for Process Monitoring and should be visible if a task is in a state of "WAITING FOR SYNC".

Environment

Release: Automic Workload Automation
Component: Automic Web Interface

Resolution

An enhancement request has been submitted and is being reviewed for inclusion into a future release to add the "Ignore Sync" option to the multi-select options for Process Monitoring so that it will be visible if a task is in a state of "WAITING FOR SYNC". 

Fix Status: Fixed

Fix Version(s):
Automic Web Interface 12.2.0 - Available

Additional Information

Workaround :
Choose the "Ignore sync conditions" individually for each object:

 

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