Interactive Desktop and submission user service suddenly stop if specific uproc script is executed

Article Id: 84677

Status: Published

Updated On: 15-04-2018 08:01

Legacy Id: 000014089

Products:

CA Automic Dollar Universe

Issue/Introduction:

Error Message :
Error message in the Windows Event Viewer:
Faulting application name:uniservuser.exe, version 1.0.0.1, time stamp:0x57178a60
Faulting module name:uniservuser.exe, version 1.0.0.1, time stamp:0x57178a60

The Interactive Desktop and the submission user service suddenly stops if a specific uproc script is executed.

The service account for the main submission account in $U version 6 unexpectedly stops causing multiple failures in Uprocs and the above error messages can be seen in the Windows Event viewer.

Cause:

Cause type:
Defect
Root Cause: Kill actions don't always refactor correctly when uproc scirpts are executed.

Environment:

OS: All Windows

Resolution:

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Dollar Universe 6.8.41 - Available

Additional Information:

Workaround :
N/A