Interactive Desktop and submission user service suddenly stop if specific uproc script is executed

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Article ID: 84677

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
Error message in the Windows Event Viewer:
Faulting application name:uniservuser.exe, version 1.0.0.1, time stamp:0x57178a60
Faulting module name:uniservuser.exe, version 1.0.0.1, time stamp:0x57178a60

The Interactive Desktop and the submission user service suddenly stops if a specific uproc script is executed.

The service account for the main submission account in $U version 6 unexpectedly stops causing multiple failures in Uprocs and the above error messages can be seen in the Windows Event viewer.

 

Cause

Cause type:
Defect
Root Cause: Kill actions don't always refactor correctly when uproc scirpts are executed.

Environment

OS: All Windows

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Dollar Universe 6.8.41 - Available

Additional Information

Workaround :
N/A