Reporter Extraction is Refused: DUAS nodes not shown in UVC list
Article ID: 84670
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message :
Extraction REFUSED. Status changed to REFUSED.
Patch level detected:Reporter 6.6.01
Product Version: Dollar.Universe 6
If a Dollar Universe Explorer node is declared on a Univiewer Management Server (UVMS), the list of Dollar Universe & Sysload (DUAS) nodes becomes empty or the node status appears greyed out when attempting to do an extraction on one of the DUAS nodes.
As a result, the Extraction status is Refused.
Extraction REFUSED. Status changed to REFUSED.
Patch level detected:Reporter 6.6.01
Product Version: Dollar.Universe 6
If a Dollar Universe Explorer node is declared on a Univiewer Management Server (UVMS), the list of Dollar Universe & Sysload (DUAS) nodes becomes empty or the node status appears greyed out when attempting to do an extraction on one of the DUAS nodes.
As a result, the Extraction status is Refused.
Cause
Cause type:
Defect
Root Cause: This was a defect up to version 6.7.01 of Reporter.
Defect
Root Cause: This was a defect up to version 6.7.01 of Reporter.
Environment
OS: All
Resolution
Update to the fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s):
Component(s): Reporter
Dollar Universe 6.7.01 - Available
Fix Status: Released
Fix Version(s):
Component(s): Reporter
Dollar Universe 6.7.01 - Available
Additional Information
Workaround :
From Univiewer Console (UVC) console -> Admin tab -> Nodes ->
Click Update on each DUAS node -> Save and Close
From Univiewer Console (UVC) console -> Admin tab -> Nodes ->
Click Update on each DUAS node -> Save and Close
Feedback
Yes
No
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