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RA Oracle Retail Connection Object requires Username and Password, causing Wallet connections to fail


Article ID: 84664


Updated On:


CA Automic Workload Automation - Automation Engine CA Automic One Automation


Error Message :

Setting up the Oracle Retail Solution for  version 12 and trying to configure the CONN.OBJECT CONN.RMS_APP with the Oracle WALLET ALIAS, causes the jobs to fail.

The CONN. OBJECTS fields in the WEBUI do not seem to recognize the WALLET ALIAS and LOGIN.


Cause type: Defect
Root Cause: Currently the local client allows all 3 fields null. For AWI, we only removed the username/password and still requires the network alias. Underneath the connection is a SQL*Net connection , so requires alias name is OK


Release: Automic Automation 12.3, 21.0
Component: Agent RA Oracle Retail


Update to a fix version listed below or a newer version if available where the AWI has been updated to allow null value for username and password, so that Oracle wallet can be used by entering the value to the network alias without the username and password.

Fix Status: Released

Fix Version(s):
RA.Oracle.Retail 2.1.0 - Available

Additional Information

Workaround :
Configure the connection object in the rich client.