Agent-Resources in System Overview always showing 0(0)
Article ID: 84662
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message :
N/A
If Max. Recourse Jobs for an agent is set, the number is not shown correctly in the System Overview, see screenshot below for more details. 4711 is set, but the overview shows 0. Pressing F5 or restarting the GUI does not help.
Cause
Cause type:
Defect
Root Cause: Changing the value of 'max. resources Jobs' or 'max. resources FileTransfer' in agent properties does not correctly update the columns in the agent list view.
On UNIX systems the columns always show 0(0) (for values < 100000) or 0(1) (for values >= 100000) instead of the actual values.
On Windows systems the correct values are shown for values
Defect
Root Cause: Changing the value of 'max. resources Jobs' or 'max. resources FileTransfer' in agent properties does not correctly update the columns in the agent list view.
On UNIX systems the columns always show 0(0) (for values < 100000) or 0(1) (for values >= 100000) instead of the actual values.
On Windows systems the correct values are shown for values
Environment
Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:
Component:
Resolution
Update to a fix version listed below or a newer version if available.
Fix Status: In Progress
Fix Version(s):
Automation Engine 12.2.0 - Available
Automation Engine 12.1.1 - Available
Automation Engine 12.0.5 - Available
Automation Engine 11.2.7 - Available
Additional Information
Workaround :
Use ECC / AWI or right click on the agent, select Properties and check the number there.
Use ECC / AWI or right click on the agent, select Properties and check the number there.
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