Agent-Resources in System Overview always showing 0(0)

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Article ID: 84662

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A

If Max. Recourse Jobs for an agent is set, the number is not shown correctly in the System Overview, see screenshot below for more details. 4711 is set, but the overview shows 0. Pressing F5 or restarting the GUI does not help.
 

 

Cause

Cause type:
Defect
Root Cause: Changing the value of 'max. resources Jobs' or 'max. resources FileTransfer' in agent properties does not correctly update the columns in the agent list view.
On UNIX systems the columns always show 0(0) (for values < 100000) or 0(1) (for values >= 100000) instead of the actual values.
On Windows systems the correct values are shown for values

Environment

Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: In Progress

Fix Version(s):
Automation Engine 12.2.0 - Available
Automation Engine 12.1.1 - Available
Automation Engine 12.0.5 - Available
Automation Engine 11.2.7 - Available

Additional Information

Workaround :
Use ECC / AWI or right click on the agent, select Properties and check the number there.

Attachments