Problems with SSL tunnel

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Article ID: 8466

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

Problems with SSL tunnel that you got a message: "failed to connect to hub"

Cause

If you have a data center (Hub)  connected to another data center (Hub) and configured the UIM tunnel to go over an IPSec tunnel on the router

The UIM tunnel and IPsec tunnel will interfere with each other

Environment

Any environment that is using Tunnel inside a VPN connection between hubs.

Resolution

It just needs to be a straight connection over the internet, using ports 48002 not the tunnel/client Server (Port 48003)