File Event waiting for end of parallel tasks indefinetely

Article Id: 84655

Status: Published

Updated On: 15-04-2018 08:01

Legacy Id: 000014057

Products:

CA Automic Workload Automation - Automation Engine , AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction:

Error Message :
N/A

In cases where Events are submitted from a Workflow with parallel tasks, the Events are waiting indefinitely for the the parallel tasks to end.

The expected behavior is that when the evaluation of the Event is complete, and the condition check is positive, the next task is processed.

Cause:

Cause type:
Defect
Root Cause: Events in state "WAITING_PARALLEL_TASKS" were not triggered if the running event has been cancelled. All events remain in a waiting state.

Environment:

Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:

Resolution:

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 12.1.1 - Available
Automation Engine 12.0.4 - Available
Automation Engine 11.2.7 - Available

Additional Information:

Workaround :
The hanging event could be released by:

Modify Task -> Release Manually