ARA One Installer Analytics error

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Article ID: 84652

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Updated On:

Products

CA Continuous Delivery Automation - Automation Engine

Issue/Introduction

Affects Release version(s): 8

Error Message :
An error occurred in 'Setup Analytics for ARA':
Could not initialize reporting table for analytics from file 'C:\Automic\Automation.Platform\Analytics\backend\ara\Data4Analytics.xml

The Automic Release Automation (ARA) OneInstaller fails due to an error.

<Please see attached file for image>

0EM0N000001iB0e.png

Clicking 'OK' will roll back the installation.

Cause

Cause type:
Other
Root Cause: Corrupted installation image, unzipped using the Windows built-in extraction.

Environment

OS: Windows

Resolution

  1. Download a fresh copy of the ARA v12.1.1 from the Download Center
  2. Unzipped the installation image using the 7zip utility
  3. Download a new copy of the JDBC file (sqljdbc42.jar)


Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
N/A

Attachments

1558704663839000084652_sktwi1f5rjvs16lnz.png get_app