Error Message :
javax.xml.stream.FactoryConfigurationError: Provider for class javax.xml.stream.XMLInputFactory cannot be created
Coming from RAWebService 3.x solution and installing the new RAWebServiceSOAP 4.3 solution, all jobs fail with a message like below:
Root Cause: Between version 3.x and 4.3 there was a complete redesign of the agent. Therefore, agents should be created newly instead of reusing an old agent created with solution 3.x.
Release: AOMVMW99000-4.0-Automic-Operations Manager-VMware vCenter Agent
Best practices is to create completely new agents with the new solution.
Fix Status: No Fix
If an old agent was reused and that error appears: