Using ucybcryp encrypted passwords returns U00003210 Login Error: Access Denied
Article ID: 84613
Updated On:
Products
CA Automic Workload Automation - Automation Engine
AUTOMIC WORKLOAD AUTOMATION
Issue/Introduction
Error Message :
U00003210 Logon error: Access denied
When using the encrypted password output from ucybcryp in .ini files, the process fails with the error U00003210 Logon error: Access denied. When the password is typed as text then the process doesn't fail.
U00003210 Logon error: Access denied
When using the encrypted password output from ucybcryp in .ini files, the process fails with the error U00003210 Logon error: Access denied. When the password is typed as text then the process doesn't fail.
Cause
Cause type:
Other
Root Cause: When copying and pasting, the '-' character can get confused between a soft and a hard hyphen, which causes the .ini to not parse the password correctly. Likely the password was pasted into the .ini which caused the dash to be mistranslated.
Other
Root Cause: When copying and pasting, the '-' character can get confused between a soft and a hard hyphen, which causes the .ini to not parse the password correctly. Likely the password was pasted into the .ini which caused the dash to be mistranslated.
Environment
Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:
Component:
Resolution
Find the '-' characters in the encrypted password and then manually type the dashes in the .ini file. The process should now parse the encrypted password correctly and run.
Fix Status: No Fix
Fix Version(s):
N/A
Fix Status: No Fix
Fix Version(s):
N/A
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