Searching in Workflow Monitor from AWI causes Automation Engine to freeze or loop
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Article ID: 84608
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Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message : N/A
When searching for a Task in the Workflow Monitor from the Automic Web Interface (AWI), the(Worker Processes) WPs, Tomcat and the Web Browser start to loop.
Once that happens the whole system is locked and all other user sessions hang.
As soon as the window is closed it works normally again.
Cause
Cause type: Defect Root Cause: When searching for tasks in Workflow Monitor, the fetching of task information was happening on the UI thread keeping it locked. Since the fetching of the information was triggered for every key press, this would cause in turn a complete lockdown of the UI. The fetching of the task information happens now outside the UI thread.