The Enterprise Dashboard gets hung occasionally and log files shows: org.hibernate.engine.jdbc.spi.SqlExceptionHelper - Timeout: Pool empty. Unable to fetch a connection in 30 seconds, none available

Article Id: 8459

Status: Published

Updated On: 14-02-2018 07:56

Legacy Id: TEC1912471

Products:

CA Application Test Service Virtualization CA Continuous Application Insight (PathFinder)

Issue/Introduction:

The Enterprise Dashboard gets hung occasionally and we need to restart it. The log files shows:

ERROR org.hibernate.engine.jdbc.spi.SqlExceptionHelper - Timeout: Pool empty. Unable to fetch a connection in 30 seconds, none available[size:100; busy:100; idle:0; lastwait:30000].

ERROR com.ca.dradis.BeanProcessor - Exception

org.hibernate.exception.GenericJDBCException: could not prepare statement

Environment:

DevTest on release 10.1.

Resolution:

We may have a patch to address your issue. Please open a support ticket and reference DE301544.

We will be happy to provide you the fix if it matches your issue.