The Enterprise Dashboard gets hung occasionally and log files shows: org.hibernate.engine.jdbc.spi.SqlExceptionHelper - Timeout: Pool empty. Unable to fetch a connection in 30 seconds, none available

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Article ID: 8459

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Updated On:

Products

CA Application Test Service Virtualization CA Continuous Application Insight (PathFinder) CA Service Virtualization (DevTest / LISA / VSE / Application Test)

Issue/Introduction

The Enterprise Dashboard gets hung occasionally and we need to restart it. The log files shows: 

ERROR org.hibernate.engine.jdbc.spi.SqlExceptionHelper - Timeout: Pool empty. Unable to fetch a connection in 30 seconds, none available[size:100; busy:100; idle:0; lastwait:30000]. 

ERROR com.ca.dradis.BeanProcessor - Exception 

org.hibernate.exception.GenericJDBCException: could not prepare statement 

Environment

DevTest on release 10.1.

Resolution

We may have a patch to address your issue. Please open a support ticket and reference DE301544.

We will be happy to provide you the fix if it matches your issue.