REST API call fails with PERL

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
"code" : 45110,
"error" : "An Automation Engine internal error occured.",
"details" : "No detail information available."

REST API calls fail when issued with PERL.

Investigation

Run a code like below :

use REST::Client;
use JSON;
# Data::Dumper makes it easy to see what the JSON returned actually looks like
# when converted into Perl data structures.
use Data::Dumper;
use MIME::Base64;

$lgnr="4655512026";
$klgnr="465551202";
$parameter="BRGEV";
$stadtwerke=" ";
$transid="K0000626";
$dsn="P.ABR.TAB";
$sprache="D";
$date="210917";
$ftpfilepath="c:\\temp";
#$transid="api.txt";

my $username = 'AUTOMIC/AUTOMIC';
my $password = 'AUTOMIC';

my %request_abronl_map = (
'object_name' => "ABRE.$demand1",
'inputs' => {'VLGNR#' => "$lgnr", 'BLGNR#' => "$lgnr",'VLGNRK#' => "$klgnr",'BLGNRK#' => "$klgnr",'P2950#' => "$parameter",'STWK#' => "$stadtwerke",'JOBNAM#' => "$transid",'DSN#' => "$dsn",'SPRA#' => "$sprache",'DATUM#' => "$datum"}
);

my $encoded_auth = encode_base64("$username:$password", '');

my $client = REST::Client->new();

$client->setHost('http://<AE_host:8088/ae/api/v1');
# POST to the incident table
$client->POST('/3/executions',
encode_json(\%request_abronl_map),
{'Authorization' => "Basic $encoded_auth",
'Content-Type' => 'application/json',
'Accept' => 'application/json'}
);

print 'Response: ' . $client->responseContent() . "\n";

Results

The request will fail and get this JSON response :

Response: {
"code" : 45110,
"error" : "An Automation Engine internal error occured.",
"details" : "No detail information available."
}

Cause

Cause type:
Defect
Root Cause: As mentioned this seems to be a multithreading issue with declarative services. Exact cause unknown, it seems like the DS version we are currently using (1.4.100.v20130515) cannot handle nested components threadsafely if they are all set to immediate instantiation. This causes DS to skip calling the bind method in one component.

Setting component instantiation to "on-demand" (immediate=false) seems to bypass this issue.

Environment

Release: AUTWAB99000-12.0-Automic Workload Automation-Base Edition
Component:

Resolution

Update the Automation Engine to version 12.1.1 or later.

Fix Status: Released

Fix Version(s):
Component(s): Automation Engine - REST API

Automation Engine 12.1.1 - Available

Additional Information

Workaround :
N/A