AWI: Parent Actions not available in Process Monitoring if Parent-Id is not selected for display
Article ID: 84549
CA Automic Workload Automation - Automation Engine
Error Message :
In the Process Monitoring the right mouse-click actions “Open Parent Monitor” and “Parent Task executions” will appear only when the column Parent (Parent Run ID) is selected for display.
It does not matter if the Object has a parent or not, the actions are bound to the view settings not to the actual fact that there is a parent.Investigation
- Open Process Monitoring and deselect the Parent column,
- If there are any objects that have a Parent in the monitoring you will not be able to run those two actions
- "Open Parent Monitor" and "Parent Task executions" unless the Parent is selected for display.
Root Cause: Parent Actions were not available in Process Monitoring if Parent-Id is not selected for display
Release: AUTWAB99000-12.0-Automic Workload Automation-Base Edition
Update to a fix version listed below or a newer version if available.
Fix Status: Fixed
Automic Web Interface 12.2.0 - Available
Automic Web Interface 12.1.2 - Available
Do not deselect Parent column view.