AWI: Parent Actions not available in Process Monitoring if Parent-Id is not selected for display

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Article ID: 84549

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A

In the Process Monitoring the right mouse-click actions “Open Parent Monitor” and “Parent Task executions” will appear only when the column Parent (Parent Run ID) is selected for display.

It does not matter if the Object has a parent or not, the actions are bound to the view settings not to the actual fact that there is a parent.

Investigation
  • Open Process Monitoring and deselect the Parent column,
  • If there are any objects that have a Parent in the monitoring you will not be able to run those two actions
  • "Open Parent Monitor" and "Parent Task executions" unless the Parent is selected for display.

 

Cause

Cause type:
Defect
Root Cause: Parent Actions were not available in Process Monitoring if Parent-Id is not selected for display

Environment

Release: AUTWAB99000-12.0-Automic Workload Automation-Base Edition
Component:

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Fixed

Fix Version(s):
Automic Web Interface 12.2.0 - Available
Automic Web Interface 12.1.2 - Available

Additional Information

Workaround :
Do not deselect Parent column view.