Traces are constantly being written creating very large files

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Article ID: 84530

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A


The Automation Engine kicks off a forced trace, which runs for hours/days and creates trace files of several gigabytes in size.

Cause

Cause type:
Defect
Root Cause: The work process, which is responsible for the tracing gets stuck in file tracing mode.

Environment

Release: AUTWAB99000-12.0-Automic Workload Automation-Base Edition
Component:

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: In Progress

Fix Version(s):
Automation Engine 12.2.0 - Planned release date: 2018-06-19
Automation Engine 12.1.1 - Available
Automation Engine 12.0.4 - Available

Additional Information

Workaround :
  1. In the AWI, turn on tracing for a work process, which one is not important.
  2. Let it run for a few minutes, then deactivate the trace.
The work process stuck in file tracing mode should have also stopped tracing now.