Error Message :
An OS/400 Agent is up and running and is working normally, then it stops working and freezes. It is no longer available for the Automation Engine.
The Agent does not reconnect to the Engine as expected. It’s also is not reconnecting when the Automation Engine is restated.
Root Cause: The AS/400 Agent doesn't continue to process the KEEP-ALIVE mechanism.
So in cases where the connection aborts on a low socket level, it doesn't reconnect to the Automation Engine. This happens if the socket is closed in an improper way.
OS: IBM AS/400
OS Version: N/A
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Component(s): Agent AS400
Automation Engine 12.1.1 - Available
Automation Engine 12.0.4 - Available