RA Webservice SOAP Agent unable to create jobs for SAP BO services

Products

• CA Automic Workload Automation - Automation Engine
• AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
java.lang.RuntimeException:java.lang.RuntimeException:groovy.lang.MissingMethodException: No signature of method: static java.lang.Character.toUpperCase() is applicable for argument types: (java.lang.String)...

RA Webservices (WS) SOAP agent is unable to run or create jobs for SAP BO services. At job creation time, the agent produces an exception.

Actual

<Please see attached file for image>

Expected
The Request XML for RA WS SOAP gets generated once the CONN object and Operation are specified in the job.

Cause

Cause type:
Defect
Root Cause: Missing functionality in the RA WS SOAP v4.0.0 agent.

Environment

Release: AOMVMW99000-4.0-Automic-Operations Manager-VMware vCenter Agent
Component:

Resolution

Upgrade to the latest version of the RA WS SOAP solution.

Fix Status: Released

Fix Version(s):
RA.Web.Service.SOAP 4.0.1 - Available

Additional Information

Workaround :
N/A