In CA Software Asset Manager, the calculate optimization job is running 12+ hours

Products

• CA IT Asset Manager
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

We are using CA Software Asset Manager 4.2.0, p12 release level and the calculate optimization procedure takes 12 or more hours to complete. 

Cause

Performance issue with the calculate optimization module

Environment

CA Software Asset Manager 4.2.0, p12

Resolution

The calculate optimization runs in a normal time frame after applying CA SAM 4.2.0, p20 (or above).