SAP Agent not reporting back to AE when process chain has completed

book

Article ID: 84507

calendar_today

Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
SAP JOB Error Message: java.lang.StringIndexOutOfBoundsException: String index out of range: -1

An SAP Job remains in an active status in the Automation Engine (AE) even though all the steps in the process chain have ended successfully within SAP and the above StringIndexOutOfBoundsException is displayed.


 

Cause

Cause type:
Defect
Root Cause: An SAP job containing a process chain does not end due to a StringIndexOutOfBoundsException.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.

 

Fix Status: Released

Fix Version(s):
Component(s): Agent SAP

Automation Engine 12.1.0 – Available
Automation Engine 12.0.1 - Available
Automation Engine 11.2.3 - Available

Additional Information

Workaround :
N/A