CPs crash randomly and produce core dumps when multiple Agents use same Agent name
Article ID: 84486
Updated On:
Products
CA Automic Workload Automation - Automation Engine
AUTOMIC WORKLOAD AUTOMATION
Issue/Introduction
Error Message :
U00003413 Socket call 'recv(180353)' returned error code '110'.
Connection timed out
If multiple agents of the same type are using the same agent name, the Automation Engine will experience CP crashes randomly.
When this occurs, multiple lines similar to those errors above can be seen in the Automation Engine logs.
Core dumps will be found in the Automation Engine's "temp" directory for the CP crashes.
U00003413 Socket call 'recv(180353)' returned error code '110'.
Connection timed out
If multiple agents of the same type are using the same agent name, the Automation Engine will experience CP crashes randomly.
When this occurs, multiple lines similar to those errors above can be seen in the Automation Engine logs.
Core dumps will be found in the Automation Engine's "temp" directory for the CP crashes.
Cause
Cause type:
Defect
Root Cause: CPs sporadically crash with a core dump if duplicate agent names are used.
Defect
Root Cause: CPs sporadically crash with a core dump if duplicate agent names are used.
Environment
OS Version: N/A
Resolution
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s):
Component(s): AE Server and Initialdata
Automation Engine 12.0.2 HF2 - Available
Fix Status: Released
Fix Version(s):
Component(s): AE Server and Initialdata
Automation Engine 12.0.2 HF2 - Available
Additional Information
Workaround :
Rename any agents which have duplicate agent names.
Rename any agents which have duplicate agent names.
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