Peoplesoft agent error: 193 while loading 'UCXJPSX6.dll'

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
Error '193' while loading 'UCXJPSX6.dll'

When starting a PeopleSoft agent on a Windows 64-bit server, the following error appears in the Agent log:

Error '193' while loading 'UCXJPSX6.dll'

Cause

Cause type:
Configuration
Root Cause: The PeopleSoft agent is a 32-bit Agent so it requires 32-bit Java.

Environment

Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:

Resolution

Install 32-bit Java and place it in the Path environment variable so the Peoplesoft agent can find reference it upon start up.
 

Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
N/A