Java Work Process fails to start with error U00045064

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Article ID: 84479

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
U00045062 Error: Did not find a suitable entry in the table UC_ZDU for this JWP.
U00045063 Upgrade mode: 'N' - Number of entries in UC_ZDU: '1'
U00045064 The entry for message queue set '1' and version '' and change list '(NULL)' cannot be used for this JWP.

When trying to start the Java Work Process (JWP) for the first time, it ends abnormally issuing the above error messages in its WP log file.
 
 

Cause

Cause type:
Configuration
Root Cause: Older versions of the 'com.automic.*.jar' files have been copied to the 'plugins' folder of the Automation Engine's bin folder.

Environment

OS Version: N/A

Resolution

Copy the version of the 'com.automic.*.jar' files to the 'plugins' folder, which match the same version as the Automation Engine's files.

To determine the version of the Automation Engine's files, check the WP log files of the WPs in the temp folder.


Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
N/A