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Search for Usage, "Include Script" grayed out after update from version 11.2.0 to 11.2.3 using ZDU

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Article ID: 84474

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A

After using the Zero Downtime Upgrade (ZDU) to upgrade the Automation Engine (AE) from version 11.2.0 to version 11.2.3, when the Search for Usage is used the Include Script option is grayed out and not available.

The SEARCH_SCRIPT_FOR_USAGE has been set to “Y” in UC_CLIENT_SETTINGS before doing the upgrade.
After upgrading the value of the SEARCH_SCRIPT_FOR_USAGE has been ignored, and the include script is grayed out.
 

Cause

Cause type:
Defect
Root Cause: Changed client settings were not distributed to all working processes what could lead to inconsistent settings.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 11.2.3 - Available

Additional Information

Workaround :
Open the UC_CLIENT_SETTINGS, edit anything and save. This will distribute the settings to all new work processes.
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