UCXJLX6M cutting off hostname, leading to timeouts / long running jobs.
Article ID: 84459
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message :
GetAddrEntry - Host address '?' could not be interpret
When using long host names (over 31 characters) jobs will experience an ~4 minute delay and a timeout will appear in the report before the job completes. This will look similar to:
20171024/174432.065 - Started programm UC4 Messenger "ucxjlx6m", version "12.0.3+build.1634", changelist "1503912374"
20171024/174432.065 - ucxjlx6m - size of working buffer : '2048'
20171024/174432.065 - ucxjlx6m - argument-01 : IPA=internaltest-1234567.automic.phx.automic.com
20171024/174432.065 - ucxjlx6m - argument-02 : PNR=2300
20171024/174432.065 - ucxjlx6m - argument-03 : MNR=2000
20171024/174432.065 - ucxjlx6m - argument-04 : JNR=0538551389
20171024/174432.065 - ucxjlx6m - argument-05 : TYP=S
20171024/174432.065 - ucxjlx6m - argument-06 : TXT= Job started
20171024/174432.065 - ucxjlx6m - argument-07 : TRC=0
20171024/174432.065 - ************************************************************************
20171024/174432.065 - ** ucxjlx6m version 12.0.3+build.1634 changelist 1503912374 **
20171024/174432.065 - ** JOB 538551389 (ProcID:0000015340) START AT 24.10.2017 / 17:44:32 **
20171024/174432.065 - ** UTC TIME 25.10.2017 / 00:44:32 **
20171024/174432.065 - ** TEXT=" Job started " **
20171024/174432.065 - ************************************************************************
20171024/174432.065 - Get_HostEntry - Function started, host : 'internaltest-1234567.automic.ph
20171024/174432.065 - GetAddrEntry - Function started, host address : 'internaltest-1234567.automic.ph'
20171024/174432.065 - GetAddrEntry - Host address 'internaltest-1234567.automic.ph' could not be interpret
20171024/174432.065 - GetAddrEntry - error on inet_addr() call : 'Success'
20171024/174432.065 - GetAddrEntry - Funktion abnormal beendet, Addr : 'internaltest-1234567.automic.ph'
20171024/174432.065 - GetNameEntry - Function started, host : 'internaltest-1234567.automic.ph'
20171024/174432.113 - GetNameEntry - Funktion will be normal terminated, Host : 'internaltest-1234567.automic.ph'
20171024/174432.113 - Get_HostEntry - 'internaltest-1234567.automic.ph' was as hostname accepted..
20171024/174432.113 - Get_HostEntry - The hostentry 'internaltest-1234567.automic.ph' was successfully determined.
20171024/174432.113 - Get_HostEntry - Function will be termineted normal
GetAddrEntry - Host address '?' could not be interpret
When using long host names (over 31 characters) jobs will experience an ~4 minute delay and a timeout will appear in the report before the job completes. This will look similar to:
20171024/174432.065 - Started programm UC4 Messenger "ucxjlx6m", version "12.0.3+build.1634", changelist "1503912374"
20171024/174432.065 - ucxjlx6m - size of working buffer : '2048'
20171024/174432.065 - ucxjlx6m - argument-01 : IPA=internaltest-1234567.automic.phx.automic.com
20171024/174432.065 - ucxjlx6m - argument-02 : PNR=2300
20171024/174432.065 - ucxjlx6m - argument-03 : MNR=2000
20171024/174432.065 - ucxjlx6m - argument-04 : JNR=0538551389
20171024/174432.065 - ucxjlx6m - argument-05 : TYP=S
20171024/174432.065 - ucxjlx6m - argument-06 : TXT= Job started
20171024/174432.065 - ucxjlx6m - argument-07 : TRC=0
20171024/174432.065 - ************************************************************************
20171024/174432.065 - ** ucxjlx6m version 12.0.3+build.1634 changelist 1503912374 **
20171024/174432.065 - ** JOB 538551389 (ProcID:0000015340) START AT 24.10.2017 / 17:44:32 **
20171024/174432.065 - ** UTC TIME 25.10.2017 / 00:44:32 **
20171024/174432.065 - ** TEXT=" Job started " **
20171024/174432.065 - ************************************************************************
20171024/174432.065 - Get_HostEntry - Function started, host : 'internaltest-1234567.automic.ph
20171024/174432.065 - GetAddrEntry - Function started, host address : 'internaltest-1234567.automic.ph'
20171024/174432.065 - GetAddrEntry - Host address 'internaltest-1234567.automic.ph' could not be interpret
20171024/174432.065 - GetAddrEntry - error on inet_addr() call : 'Success'
20171024/174432.065 - GetAddrEntry - Funktion abnormal beendet, Addr : 'internaltest-1234567.automic.ph'
20171024/174432.065 - GetNameEntry - Function started, host : 'internaltest-1234567.automic.ph'
20171024/174432.113 - GetNameEntry - Funktion will be normal terminated, Host : 'internaltest-1234567.automic.ph'
20171024/174432.113 - Get_HostEntry - 'internaltest-1234567.automic.ph' was as hostname accepted..
20171024/174432.113 - Get_HostEntry - The hostentry 'internaltest-1234567.automic.ph' was successfully determined.
20171024/174432.113 - Get_HostEntry - Function will be termineted normal
Cause
Cause type:
By design
Root Cause: The job messenger is a 32 bit application and values larger will become truncated.
The job messenger has been upgraded to 64 bit in 12.1
By design
Root Cause: The job messenger is a 32 bit application and values larger will become truncated.
The job messenger has been upgraded to 64 bit in 12.1
Environment
OS Version: N/A
Resolution
Update to a fix version listed below or a newer version if available which allows for 63 length host names.
Fix Status: Released
Fix Version(s):
Component(s): Agent Unix
Automation Engine 12.1 - Available
Fix Status: Released
Fix Version(s):
Component(s): Agent Unix
Automation Engine 12.1 - Available
Additional Information
Workaround :
Instead of using host names, use the ip address.
Instead of using host names, use the ip address.
Feedback
Yes
No
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