Automation Engine V10.07 libstdc++.so.6: version `GLIBCXX_3.4.5' not found

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Article ID: 84440

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
libstdc++.so.6: version `GLIBCXX_3.4.5' not found

Automation Engine xxx libstdc++.so.6: version `GLIBCXX_3.4.5' not found

How you can check the library?
On the command line (unix derivate) execute following command:
strings libstdc++.so.6.0.3 | grep GLIBC 

The result could look like this:
GLIBCXX_3.4
GLIBCXX_3.4.1
GLIBCXX_3.4.2
GLIBCXX_3.4.3
GLIBC_2.3
GLIBC_2.2.5
GLIBCXX_FORCE_NEW
 
As you can see GLBCXX_3.4.5 is missing

The reason why we use old GCC is that some customers might have old OS versions in place and we could face problems if the libstdc* would not be downwards compatible. 

Cause

Cause type:
By design
Root Cause: Due to the fact that older GCC is used in AE v10 and v11 for older OS version compatiblity.

Environment

OS Version: N/A

Resolution

Download the library from the web site of the manufacturer of the operating system and copy it into the lib folder of the automic server and utility.

Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
N/A