CP Trace is not fully deactivated after trace file is finished

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Article ID: 84438

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
N/A

After deactivating trace options set for the CP's the tracing is not stopped although the tracing is turned off.
The Automation Engine has the trace files still in use and writes some information to the Trace file.

Investigation

Example:
  1. Set a trace on a system for one CP similar to this: TCP/IP=2 and DB=4 
  2. Wait a bit and then set the trace flags back to something like this TCP/IP=0 and DB=0 and apply the changes 
  3. Now execute a simple script or start an Agent
  4. The trace file will now includes this information although the tracing was turned off prior to the activity in step 3.
Results

Expected: The Trace file is finished, no longer in use by a Worker Process (WP) and not extended with information after the tracing is turned off

Actual:The Trace file is finished, however, it is still in use by a Worker Process (WP) and information is added to the files although the tracing is turned off

Cause

Cause type:
Defect
Root Cause: Trace for CP is still written, even if it is turned off.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 12.1.1 - Available
Automation Engine 12.0.4 - Available

Additional Information

Workaround :
Restart the CP on which the Tracing was enabled.