Agents and CallAPI does not connect to any other CPs if the first CP is a JCP

Article Id: 84435
Status: Published
Updated On: 15-04-2018 08:01
Legacy Id: 000013938
Products:
CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION
Issue/Introduction:

Error Message :
This is just a short excerpt from the logs after for example a new agent was started with no entry in section: [CP_LIST]
...
20170928/103109.167 - U02000004 Connection to Server 'AUTOMIC#CP001' successfully created.
20170928/103109.167 - U03000009 Partner is not a communication process (CP)
20170928/103109.168 - Failed to connect to any CP.
...

If an Agent is started in verson 12.1 with a Java Control Process (JCP)  as the first communication process instead of as a normal Communicaiton Process (CP), new Agents (which have no entry in the section [CP_LIST]), or CALL API'x are not able to connect to the Automation Engine (AE).
 

Cause:

Cause type:
Defect
Root Cause: This happens because the socket connection to the JCP is successfully established, but no messages can be sent. The CP Port is blocked by the first started JCP.

Environment:

OS Version: N/A

Resolution:

Update to a fix version listed below or a newer version if available.
 

Fix Status: Released

Fix Version(s):
Component(s): Automation Engine and Initial data

Automation Engine 12.1.0.HF4 – Available

Additional Information:

Workaround :
Stop the JCP and CP processes and start the CP first.