All Banner Capture Jobs fail with error "The markup in the document following the root element must be well-formed"

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Article ID: 84399

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Updated On:

Products

CA Automic Applications Manager (AM)

Issue/Introduction

Error Message :
ErrorMsg: AwE-5009 RMI connection failure, check if RmiServer is running
Details: null
org.xml.sax.SAXParseException; lineNumber: 6; columnNumber: 2; The markup in the document following the root element must be well-formed.
at org.apache.xerces.parsers.DOMParser.parse(Unknown Source)
at org.apache.xerces.jaxp.DocumentBuilderImpl.parse(Unknown Source)

After upgrading to Applications Manager 9.2.0, all Banner Capture Jobs fail with an "AwE-5009 RMI connection failure, check if RmiServer is running" error. The Details view of the error show the following message.

ErrorMsg: AwE-5009 RMI connection failure, check if RmiServer is running (8/10/17 1:34 PM)
Details: null
org.xml.sax.SAXParseException; lineNumber: 6; columnNumber: 2; The markup in the document following the root element must be well-formed.
    at org.apache.xerces.parsers.DOMParser.parse(Unknown Source)
    at org.apache.xerces.jaxp.DocumentBuilderImpl.parse(Unknown Source)
    at javax.xml.parsers.DocumentBuilder.parse(DocumentBuilder.java:121)
    at com.uc4.be.xml.XmlUtil.createDocument(XmlUtil.java:159)
    at com.appworx.util.ResolveSubvars.resolveSubvarsInXml(ResolveSubvars.java:71)
    at com.appworx.server.data.SpawnAWJob.spawnJob(SpawnAWJob.java:113)
    at com.appworx.server.data.K.doRun(SpawnJobWorker.java:142)
    at com.uc4.be.threading.AbstractWorker.run(AbstractWorker.java:367)
    at java.lang.Thread.run(Thread.java:745)

Cause

Cause type:
Defect
Root Cause: Due to the xml header returned from the table aw_module_xml, the variable 'has2documents' incorrectly returns true.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Applications Manager 9.2.1 - Available

Additional Information

Workaround :
N/A