Events stuck in 'Checking' Status
Article ID: 84392
Updated On:
Products
CA Automic Workload Automation - Automation Engine
AUTOMIC WORKLOAD AUTOMATION
Issue/Introduction
An Event started by a Scheduler remains in status "Checking".
And then, the event stays in a status of "checking", doing nothing, and remains in this state until it is manually canceled.
<Please see attached file for image>
And then, the event stays in a status of "checking", doing nothing, and remains in this state until it is manually canceled.
Cause
An error has been fixed where file events remained in "checking" state after logging changed and the event check ran into an error.
Environment
Release: AUTWAB99000-12.0-Automic Workload Automation-Base Edition
Component:
Component:
Resolution
Update to a fix version listed below or a newer version if available.
- Automation.Engine 12.2.0
- Automation.Engine 12.1.3
- Automation.Engine 12.0.6
- Automation.Engine 12.0.5 HF1
- Automation.Engine 12.1.2 HF1
Additional Information
Cancel and restart event.
The fix applies to both time and file events.
The fix applies to both time and file events.
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