Events stuck in 'Checking' Status

Products

• CA Automic Workload Automation - Automation Engine
• AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

An Event started by a Scheduler remains in status "Checking". 
 

<Please see attached file for image>

And then, the event stays in a status of "checking", doing nothing, and remains in this state until it is manually canceled.

Cause

An error has been fixed where file events remained in "checking" state after logging changed and the event check ran into an error.

Environment

Release: AUTWAB99000-12.0-Automic Workload Automation-Base Edition
Component:

Resolution

Update to a fix version listed below or a newer version if available.

• Automation.Engine 12.2.0
• Automation.Engine 12.1.3
• Automation.Engine 12.0.6
• Automation.Engine 12.0.5 HF1
• Automation.Engine 12.1.2 HF1    

Additional Information

Cancel and restart event.

The fix applies to both time and file events.