Events stuck in 'Checking' Status

book

Article ID: 84392

calendar_today

Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

An Event started by a Scheduler remains in status "Checking". 
 

<Please see attached file for image>

User-added image

And then, the event stays in a status of "checking", doing nothing, and remains in this state until it is manually canceled.

Cause

An error has been fixed where file events remained in "checking" state after logging changed and the event check ran into an error.

Environment

Release: AUTWAB99000-12.0-Automic Workload Automation-Base Edition
Component:

Resolution

Update to a fix version listed below or a newer version if available.
  • Automation.Engine 12.2.0
  • Automation.Engine 12.1.3
  • Automation.Engine 12.0.6
  • Automation.Engine 12.0.5 HF1
  • Automation.Engine 12.1.2 HF1    

Additional Information

Cancel and restart event.

The fix applies to both time and file events.

Attachments

1558691978040000084392_sktwi1f5rjvs16gt8.png get_app