Higher RA Trace setting required for specific RA Agents
book
Article ID: 84391
calendar_today
Updated On:
Products
CA Automic Workload Automation - Automation EngineAUTOMIC WORKLOAD AUTOMATION
Issue/Introduction
Error Message : N/A
Some of the RA Agents require a higher number for setting trace.
For example RA = 99 instead of RA =9 which is the normal trace value.
Below is the lists of the RA Agents that require the trace setting to be set to RA = 99:
RA Business Objects RA Informatica RA.Oracle.EBS 3.1 RA Oracle Hyperion FM RA.Oracle.Retail 1.1 RA.BMC.Remedy 1.0 RA.FTP 3.1 RA.Hadoop 1.0 RA.Web.Service 3.2
Cause
Cause type: Other Root Cause: Trace should be set to ra=99 for many of the RA Agents in order to ensure you gather all tracing available.
Environment
OS Version: N/A
Resolution
Set ra=99 to adequately enable trace mode.
An example for setting in INI file:
Before installing or upgrading the agent, it is a good idea to turn Rapid Automation trace on by adding ra=99 to the ucxjcitx.ini file as shown below.