Installation fails on 64 bit Linux systems with perl error

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Article ID: 84380

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Updated On:

Products

CA Automic Applications Manager (AM)

Issue/Introduction

Error Message :
awinstall: /u02/appmgr/c/perl: /lib/ld-linux.so.2: bad ELF interpreter: No such file or directory

Installing Applications Manager (AM) on a 64 bit Linux system fails with the above error message if 32 bit libraries are not already installed on the Linux machine.
 

Cause

Cause type:
Defect
Root Cause: Applications Manager Installation errors with a perl error message when installing on a 64bit Linux Operating System.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available where the perl included with the AM install has been updated.
 

Fix Status: Released

Fix Version(s):
Applications Manager 9.2.1 - Available

Additional Information

Workaround :
Install the Linux 32 bit libraries before installing Applications Manager.