Installation fails on 64 bit Linux systems with perl error

Article Id: 84380

Status: Published

Updated On: 15-04-2018 08:00

Legacy Id: 000013860

Products:

CA Automic Applications Manager (AM)

Issue/Introduction:

Error Message :
awinstall: /u02/appmgr/c/perl: /lib/ld-linux.so.2: bad ELF interpreter: No such file or directory

Installing Applications Manager (AM) on a 64 bit Linux system fails with the above error message if 32 bit libraries are not already installed on the Linux machine.

Cause:

Cause type:
Defect
Root Cause: Applications Manager Installation errors with a perl error message when installing on a 64bit Linux Operating System.

Environment:

OS Version: N/A

Resolution:

Update to a fix version listed below or a newer version if available where the perl included with the AM install has been updated.

Fix Status: Released

Fix Version(s):
Applications Manager 9.2.1 - Available

Additional Information:

Workaround :
Install the Linux 32 bit libraries before installing Applications Manager.