Unable to run Jobs from recently installed or upgraded MVS Agent, receive U00052009 error

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Article ID: 84376

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
U00052009 UCUCM: invalid or defect encrypted value found

After a fresh installation or upgrade of an MVS Agent, the Agent will connect to the Automation Engine but no jobs will run. Jobs are getting stuck in a "Ready to Start" status and not proceeding forward. The above error message is found in the WP log files.

 

Cause

Cause type:
Configuration
Root Cause: Incorrect password contained in the login object. This error occurs if the password is stored incorrectly in the database and it cannot be decrypted by the Automation Engine.

Environment

OS: Z/OS
OS Version: ALL

Resolution

Edit the Login Object(s) associated with the jobs which are not executing and re-enter the user's password.

Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
N/A