DB Unload utility is unresponsive

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Article ID: 84374

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
N/A

DB Unload utility is unresponsive when executed through a JOBS object.

Investigation
Run the DB Utility via command prompt.

Result
Actual:  Returns nothing, only an empty C:\ prompt.  No logs are generated.
Expected:  Returns results and logs are generated.

 

Cause

Cause type:
Configuration
Root Cause: The log files are owned by a different user.

Environment

Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:

Resolution

Delete the log files inside the Utility/temp directory.

Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
Run the command prompt in 'run as administrator' mode.