Invalid Setup.lst file for 64-bit Windows Agent

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Article ID: 84369

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
Cannot find the source file '...\@UCXJWI3.EXE' to install

Silent installations of 64 bit Windows agents fail with the error listed above.

This occurs because the setup.lst file contained in the installation image is pointing to the 32-bit files instead of the 64-bit files:

<Please see attached file for image>

0EMb0000001UgNx.png

More specifically 'UCXJWI3.EXE' instead of 'UCXJWX6.EXE':

<Please see attached file for image>

0EMb0000001UgO7.png


 

Cause

Cause type:
Defect
Root Cause: The installation files for the Windows agent contained an invalid setup file for the 64-bit version.

Environment

OS: Windows
OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component(s) : Windows Agent (64 bit)

Automation Engine 12.0.3 - Available
Automation Engine 11.2.6 - Available
Automation Engine 11.1.6 : Available

Additional Information

Workaround :
Open setup.lst with a text editor and replace all occurrences of "ucxjwi3.exe" with "ucxjwx6.exe".

Attachments

1558704279850000084369_sktwi1f5rjvs16liq.png get_app
1558704277260000084369_sktwi1f5rjvs16lip.png get_app