Unable to start WP - U0003487 ListenSocket ... could not be created.

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation

Issue/Introduction

Error Message :
U0003413 Socket call 'bind' returned error code '10048'. Only one usage of each socket address (protocol/network address/port) is normally permitted.
U0003487 ListenSocket with port number '4532' could not be created.

A worker process (WP) is unable to start.

Investigation
Start the WP from the command line.

The WP log shows the following:

U0003413 Socket call 'bind' returned error code '10048'.
    Only one usage of each socket address (protocol/network address/port) is normally permitted.
U0003487 ListenSocket with port number '4532' could not be created.

Environment

Release: Automic Workload Automation
Component: Automation Engine

Cause

Cause type:
Configuration
Root Cause: The WP port cannot be created because the port number defined in the UCSRV.ini is already in use.

Resolution

1. Find out what program is using the port defined for the WP and disconnect it from the port.
2. Alternatively, change the port number defined in the UCSRV.ini.
3. Restart the Working Process after these changes are made.