Tasks stop randomly with error “Failed saving TA Article to IO server"
book
Article ID: 84361
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Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message : In some cases, the error code can be 3 ( article not found):
|FATAL|X|IO |pid=pid.tid| u_cal_recTA | Failed saving TA Article to IO server (error 3) |ERROR|X|IO |pid=pid.tid| implSavePlanifiedJobsAndC | Error 3: Failed saving TA article for Job MU_NAME/TASK_NAME |ERROR|X|IO |pid=pid.tid| u_cal_processTAArticle | Job MU_NAME/TASK_NAME: Error 3: Failed saving the job |ERROR|X|IO |pid=pid.tid| OBtFile_UpdateSecondaryKe | o_btree_file_del_key k2, err=[OBT_RECDAT_NOT_FOUND], file=[/DU_AS_DIR/data/exp/u_fmta60], pos=[459] old=[T000000610000A000000002D00020171102172400X00 000U000000392000201711021724002017110217250020171102AN J 0100{00{N D IMPR 004 SYS_BATCH 100 NO00000000000000000 Y0 N 20080609000000 |FATAL|X|IO |pid=pid.tid| u_cal_recTA | Failed saving TA Article to IO server (error 3) |ERROR|X|IO |pid=pid.tid| k_module_calc_cycle | Last IO operation failed with error -1. End of cycle |ERROR|X|IO |pid=pid.tid| u_write_art | ret is [-4]. No article found for pos_data [59734] in file [u_fmhr60/u_mmhr01] |ERROR|X|IO |pid=pid.tid| u_write_art | u_ident={u_fmhr60, /DU_AS_DIR/data/exp, 30, X} ... |WARN |X|IO |pid=pid.tid| make_hrdat | Unable to create HR article for numlanc 3210412 numproc 3231780, status Running (3) |WARN |X|IO |pid=pid.tid| make_hrupr | Unable to create HR uproc statistic article, status Running (0) |ERROR|X|IO |pid=pid.tid| u_read_direct | Cannot get article in file [u_fmta60/u_mmta01] (err=5) pos=[442]. ... |ERROR|X|IO |pid=pid.tid| owls_task_read | Error 5 reading TA article for Task TASK_NAME2
In other cases, the error code can be 11 ( article locked):
|FATAL|X|IO |pid=p.t| u_cal_recTA | Failed saving TA Article to IO server (error 11) |ERROR|X|IO |pid=p.t| implSavePlanifiedJobsAndC | Error 11: Failed saving TA article for Job MU_NAME/TASK_NAME |ERROR|X|IO |pid=p.t| u_cal_processTAArticle | Job MU_NAME/TASK_NAME: Error 11: Failed saving the job
Since Dollar Universe 6.7.41, some tasks stop being scheduled randomly with the error message - Failed saving TA Article to IO server (error X) o, being X either 3 or 11. This has been seen after stopping and restarting the calculator or during the next Job Launch Calculation of some Tasks.
Environment
OS: All OS Version: All OS
Cause
Cause type: Defect Root Cause: The Task Article can't be found or is locked in the task data file u_fmta60
Resolution
Update to the fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s): Component(s): Application Server Dollar Universe 6.8.41 - Available
Additional Information
Workaround : Activate and deactivate the impacted task/s in order to recalculate the next Launch.