PWP was blocked by long running database transaction from a User action

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Article ID: 84351

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A

The Primary Worker Process (PWP) stops writing to it's log file when renaming an object.

 

Cause

Cause type:
Defect
Root Cause: The PWP was blocked by a long running database transaction when an object was renamed - because of many statistic records touched by mistake during this transaction for the renamed object.

Environment

Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component(s): Application Interface, Initialdata

Automation Engine 11.2.1 HF2 - Available
Automation Engine 11.1.3 HF2 - Available
Automation Engine 10.0.8 - Available

Additional Information

Workaround :
N/A