Status not changed in AWI Schedule Monitor from "Waiting for the host of an AgentGroup" to "Active"

Article Id: 84329

Status: Published

Updated On: 15-04-2018 08:00

Legacy Id: 000013835

Products:

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction:

Error Message :
N/A

The status of the task within the Monitor view of a schedule does not refresh or update when an agent of a Host Group comes online.

When a task is assigned to a host group and is waiting on one of its agents to come back up, the status of the task is not changed afterwards from "Waiting for the host of an AgentGroup" to "Active"

As soon as the Agent in the Host group comes online the Event itself is executed correctly. However, the status in the schedule monitor does not change.

Cause:

Cause type:
Defect
Root Cause: When a task is assigned to a hostgroup and is waiting on one of its agents to come back up, the status of the task is not changed afterwards.

Environment:

OS Version: N/A

Resolution:

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 12.1.1 - Available
Automation Engine 12.0.4 – Available

Additional Information:

Workaround :
N/A