HTTP 404 when trying to Access AdminUI after a new installation.

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Article ID: 8422

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction

User not able access the adminUI after installing the 12.7 version version from the following binaries :

adminui-pre-req-12.7-linux-x86-64.bin

ca-adminui-12.7-linux-x86-64.bin

 

- Getting HTTP 404 Error in Browser 

Cause

Administrative_UI_Prerequisite_Installer_Install_DATETIME.log  Shows :

Installation: Successful.

101 Successes

0 Warnings

0 NonFatalErrors

0 FatalErrors

 

CA_Single_Sign-On_Administrative_Console_Install_DATETIME.log , Shows :

Summary

------------

Installation: Unsuccessful.

184 Successes

0 Warnings

2 NonFatalErrors

1 FatalErrors

                   

Status: FATAL ERROR

Additional Notes: FATAL ERROR - Command failed: Invoking Framework Installer\nReturn Value: 1\nStdout: Preparing SILENT Mode Installation...

===============================================================================

CA IAM Suite                                     (created with InstallAnywhere)

-------------------------------------------------------------------------------

 

* It was confirmed the Linux Server had /tmp and /var/tmp file systems mounted as non-executable, non-suid and non-dev

 

Environment

Linux

Resolution

Change the temp folder settings , something like the following : 

mount -o remount,exec,suid,dev /tmp 

mount -o remount,exec,suid,dev /var/tmp 

After finished the installation you would to maintain or go  back to :

mount -o remount,noexec, nosuid,nodev /tmp 

mount -o remount,noexec,nosuid,nodev /var/tmp 

 

Additional Information

Please refers to documentation :

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/siteminder/12-7.html


https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/siteminder/12-7/installing/install-the-administrative-ui.html


https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/siteminder/12-7/installing/install-the-administrative-ui/install-the-administrative-ui-on-linux-stand-alone.html