TIM is not working and is unable to synch all the monitors.
Article ID: 8411
Updated On:
Products
Issue/Introduction
Customer is not able to synchronize the monitors in their APM CE (CEM)/TIM installation. In the logs are these messages:
hub: ConfigFile: reading configuration file /opt/CA/APM/tim/config/domainconfig.xml
**ERROR: hub: ConfigFile: data error in /opt/CA/APM/tim/config/domainconfig.xml: invalid value "1" for attribute "name_type" in <ParameterDef>
**ERROR: hub: ConfigFile: Data error: invalid value "1" for attribute "name_type" in <ParameterDef>
hub: WebServer: cmd=POST url=/tess/setdomainconfig status=500 message=Error
Environment
Cause
The customer had made changes to a Business Transaction and had set name_type=3 and OP =1. These parameters should not mix/match regular expressions and wildcard matching values. They should have the same values for regular expressions/wildcard matching. Here are the possible values for these two fields:
name_type attribute: Optional, default is 0 (literal value); possible values:
0: name attribute is a literal value
1: name attribute may contain a single "*" character, which matches any
substring.
3: name attribute is a regular expression
OP Attribute
1: (MATCH_SIMPLE_PATTERN) The value attribute represents a
pattern which must match the observed data. The pattern may
contain a single "*" character, which matches any substring.
2: (DOES_NOT_EXIST) The observed data must not contain a
parameter named by the name attribute. In this case the value
attribute must not be supplied.
3: (MATCH_REGULAR_EXPRESSION) The value attribute represents a
Perl-compatible regular expression which must match the observed data.
See http://www.pcre.org/ for details of the regular expression syntax.
Resolution
In this case, the customer backed out the changes in the Business Transaction. This corrected the problem.
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