FSSUI returns error 55

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• CA Single Sign-On

Issue/Introduction

When we try to login in the FSSUI, we get the error 55 :

 

  "Siteminder Administration Server Error: This administrative 

  account currently has no assigned privileges. (Error 55)" 

 

We're logging in with "siteminder" superuser.

 

Why do we have this error and how to correct it ?

 

Environment

Policy Server 12.52SP1CR02

Cause

(error 55) means that the administrator has no or incomplete

permission. That could occur if the XPS store has corrupted data.

 

Resolution

You can solve it that ways : 

 

  1 - In our past experience, this issue happened because there were 

  differences between XPS and Policy Store data. Re-syncing both Stores 

  solved the issue. For that you can run XPSSweeper. 

 

  2 - Run XPSSecurity to check the administrator you use to login and 

  see if the configuration of this administrator is correct.